A pre-order set will be reserved for you upon successful payment. Sulwhasoo Singapore will notify you of your successful purchase along with the booking details via the email address you have provided in the registration. (Note: for public email account e.g. Gmail, Yahoo, etc. kindly check your junk email folder.) You are advised to keep the email confirmation for your own records and may be required to present the confirmation at the collection counter. Sulwhasoo Singapore reserves the right to deny collection of pre-order sets of participants who fail to present their email confirmation
No cancellation, withdrawal, or postponement is allowed once the payment transaction is made. All paid pre-order sets are non-refundable, non transferrable, and non-exchangeable. Sulwhasoo Singapore reserves the right to relocate, reschedule, or substitute the sale of pre-order set with any activity and/or products with equivalent value in the event of unforeseen circumstances and every effort will be made to inform participants at the earliest possible time via mode of contact provided.
Except for any liability that is stated by the law, Sulwhasoo Singapore is not responsible for, and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the organizer’s control); (b) any theft, unauthorized access or third party interference; (c) any booking that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the organizer) due to any reason beyond the reasonable control of the organizer; (d) any tax liability incurred by a participant; or (e) purchase of the pre-order set.
Sulwhasoo Singapore reserves the right to terminate or change any term and conditions set forth without prior notice. Any changes are effective immediately upon posting to the Site and release of notice of such change.
Other information Participants are to collect the pre-order set at the Sulwhasoo BeauTea Bar at ION Orchard L1 Atrium from 22 – 29 August 2018, with the option of the special Bogagi wrapping service.
No extension of collection period which will be held from 22 – 29 August 2018. Any uncollected paid pre-order set(s) will be deemed forfeited.
Should customer be unable to collect the paid pre-order set(s), please endorse the authorization letter enclosed in the email confirmation with regard to your paid transaction. Representative of customer should bring the authorization letter when collecting on behalf of customer.
Sulwhasoo Singapore will only proceed with the redemption with the submission of endorsed authorization letter. Representative of customer will also have to sign a form of acknowledge on behalf of customer.